Annual AIBP Award Showcases ASEAN Retailers' Technology Projects to Drive Innovation
The AIBP Enterprise Innovation Awards recognises Southeast Asian organisations implementing technology-driven projects to digitally transform their business
Unsurprisingly, almost a third of the projects involve some aspect of artificial intelligence (AI) or machine learning (ML). Many organisations in Southeast Asia, especially consumer facing businesses, have been exploring the use of AI/ML and the rise of generative AI in 2023 has opened up a range of questions around the utility of this technology.
Companies from the manufacturing and financial services segments continue to account for a large majority of the finalists (20 out of 47). Manufacturing is a key driver of Southeast Asia’s economic growth, accounting for more than a fifth of total gross domestic product (GDP), while financial services companies have always been at the forefront of technology investments.
The number of finalists from the retail segment more than doubled this year, with eight of them being shortlisted as finalists.This highlights the growing influence of the retail sector in the region, especially in the face of challenges such as the recent bankruptcies of once-popular retailers like Bed Bath & Beyond and Toys "R" Us. The long lockdowns imposed during the COVID-19 pandemic also forced retail leaders to re-think their business operations.
The World Economic Forum estimates that ASEAN domestic consumption, which accounts for 60% of gross domestic product (GDP) today, is set to double to $4 trillion by 2030.[1] This presents a significant opportunity for retailers in the region, who are already demonstrating their ability to keep up with the times. While digital native upstarts like Grab, GoTo, Bukalapak, Lazada and Shoppee have taken up mindshare of regional consumers over the past years, traditional retailers have been investing in technology to protect their turf. Some examples include:
- 2022 winner: SM Malls Online from the Philippines, which was setup to augment SM Supermalls, the largest mall chain operator in the country
- 2023 finalist: Big C from Thailand which launched its online shopping platform which has been optimized to provide an omnichannel presence to its customers
The 3rd installment of The Retail Revolution in ASEAN, a survey conducted by AIBP among retailers in the region, highlights this trend. The survey found that 72.6% of retailers believe that their stores would serve as a hub for brand and product experiences, showcasing the importance of creating an immersive and engaging customer experience. Additionally, the survey revealed that 71.2% of retailers were currently building omnichannel customer journeys, indicating a shift towards integrating digital and physical channels to provide a seamless customer experience. Notably, 53% of retailers found integrating online and in-store experiences to be the most challenging aspect for their organizations. [2]
“This is the seventh consecutive year we’re running the AIBP Enterprise Innovation Awards and we’re encouraged by the increasing quantity and, more importantly, quality of projects being submitted. Governments in the region have been pushing for digitalisation to keep us economically competitive and we’re seeing these policies come to fruition with the private sector, especially large enterprises, taking bold steps in modernizing their businesses to keep up with consumer needs. I believe that we will see small & medium enterprises follow suit.” says Irza Fauzan Suprapto, CEO of the ASEAN Innovation Business Platform.
The finalists will be presenting their projects to a panel of judges made up of local and regional industry stakeholders between 16 May and 1 June 2023. Final scoring will be tabulated and the awards will be presented at the annual AIBP Conferences being held locally:
Kuala Lumpur, Malaysia: 4 - 5 July 2023, InterContinental Kuala Lumpur
Manila, Philippines: 11 - 12 July 2023, Marriott Manila
Jakarta, Indonesia: 19 - 20 September 2023, Ritz Carlton Mega Kuningan
Bangkok, Thailand: 26 - 27 September 2023, Grand Hyatt Erawan
The 47 Finalists are:
Astra Financial, Indonesia
Bank Aladin Syariah Tbk, Indonesia
PT Bank Mandiri (Persero) Tbk, Indonesia
PT Bank CIMB Niaga Tbk, Indonesia
PT Akebono Brake Astra Indonesia
Jabar Digital Service, Indonesia
PT HM Sampoerna Tbk, Indonesia
PT. MAP Boga Adiperkasa, Tbk, Indonesia
PT PLN (Persero), Indonesia
Hong Leong Financial Group (HLFG), Malaysia
RHB Bank Berhad, Malaysia
PLUS Malaysia Berhad, Malaysia
PETRONAS, Malaysia
Sime Darby Plantation Berhad, Malaysia
IOI Corporation Berhad, Malaysia
PETRONAS Gas Berhad, Malaysia
Top Glove Sdn Bhd, Malaysia
Malaysian Communications & Multimedia Commission, Malaysia
UEM Sunrise, Malaysia
Sime Darby Auto Bavaria Sdn Bhd, Malaysia
Tenaga Nasional Berhad, Malaysia
Sarawak Energy Berhad, Malaysia
Bank of the Philippine Islands (BPI), Philippines
mWell, Philippines
Megaworld Corporation, Philippines
Ayala Property Management Corporation, Philippines
Wilcon Depot, Inc., Philippines
MERALCO, Philippines
Aboitiz Data Innovation, Philippines
PrimeWater Infrastructure Corporation, Philippines
KASIKORN Business-Technology Group, Thailand
CPF IT Center Co., Ltd. (AXONS), Thailand
PTT Global Chemical Public Company Limited, Thailand
Thai Union PCL, Thailand
Phyathai-Paolo Hospital Group, Thailand
Samitivej Public Company Limited, Thailand
Asset World Corp, Thailand
Big C Supercenter Public Company Limited, Thailand
Central Food Retail, Thailand
Central Restaurant Group, Thailand
PTTDigital/PTTOR, Thailand
True Digital Group, Thailand
Gulf Energy Development Public Company Limited, Thailand
BIDV, Vietnam
MB Bank - Digital Banking Division, Vietnam
Vietnam Prosperity Joint Stock Commercial Bank, Vietnam
Vietnam Posts and Telecommunications Group, Vietnam
[1] https://www3.weforum.org/docs/WEF_Future_of_Consumption_in_Fast_Growth_Consumer_Markets_ASEAN_2020.pdf
[2] https://aibp.iotbusiness-platform.com/media/leading-the-asean-retail-evolution?page=%2Fretail&widget=643391a25d1e6c51f3aabac5
Sue Yuin Ho (Ms.)
ASEAN Innovation Business Platform
+65 8318 7737
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