Beverakis is tasked with driving new expanding existing opportunities to support local customers’ and partners’ cloud communications migrations, hybrid work, and digital collaboration strategies and customer service transformations.
The newly-appointed managing director is also in charge with driving growth in the region. This will include extending relationships with customers and channel partners in Federal and State Government, banking, and financial services and education.
“Companies on both sides of the Tasman are accepting the critical role that digital applications and services play in keeping employees and customers connected, and in turning the cogs of our national economies,” commented Beverakis on his appointment.
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“Together with our channel, alliance, and master agent partners, Avaya’s focus is to enable new customer and employee experiences for local organisations as the needs of ANZ’s workforces and consumers continue to evolve.”
Beverakis is based in Sydney and reports to Avaya vice president for East Asia and the Pacific Sami Ammous.
“Beverakis played a key role in the growth of our professional services business across APAC – a critical part of our now-completed transition to a software and services company,” Ammous said.
“His exceptional knowledge of the ANZ markets and local players, combined with experience at every stage of the customer lifecycle, enables us to take a proactive role in accelerating the long-term ambitions of our customers and partners with communications and collaborations solutions tailored to work for their businesses, employees, and cost models.”
Beverakis joined Avaya four years ago, bringing with him more than 30 years’ IT industry and service delivery expertise from management roles at Optus, First Focus IT, and Hewlett Packard, among others.
Beverakis was previously Avaya’s head of professional services where he led a team of specialists who provided the consulting, design, and implementation of communication channels to a range of professional services customers.