UPDATED 16:45 EDT / MAY 21 2019

INFRA

Remote-work revolution revs market for employee-experience tech

Research predicts that about 50% of the workforce will work remotely by next year. As these workers move out of the office, a market for employee-experience technology is opening. New remote-work tech could free employees from commutes and cubicles, and even give them back a full weekday.

Companies are going to have to make working and collaborating remotely a lot easier, according to Lisa Martin, host of theCUBE, SiliconANGLE Media’s mobile livestreaming studio. Employees are already using about seven to 10 apps at work each day, she explained. All that hopping around — opening, closing and navigating different apps — can distract workers from actual business objectives. The challenge now is to streamline that process, make it more efficient and shift it from desktop to mobile devices. 

“Delivering that exceptional employee experience is absolutely business critical,” Martin said.

Martin and Keith Townsend, guest host of theCUBE, spoke during the Citrix Synergy event in Atlanta, Georgia. They discussed the remote work revolution and the new employee-experience market (see the full interview with transcript here). (* Disclosure below.)

Three-day weekend 52 weeks a year

Allowing workers to access applications and data from any device and any location presents risks. “This is a nightmare for system administrators to say: ‘How do I control security while making the experience frictionless?’ Those two things don’t seem to go together,” Townsend said.

What tech company has the mix of tech that makes an easy, end-to-end worker experience possible? Citrix Systems Inc. has roots in networking, application virtualization and virtual desktop infrastructure. It’s now folding in things like robotics process automation and integrating with partners like Microsoft Corp.’s Azure cloud to build out a holistic employee experience.

“Citrix is starting to formulate a really great end-to-end story about making applications, data, and, more importantly, business answers and capability available anywhere securely,” Townsend said.

Citrix said that trillions of dollars in productivity are lost in activities that don’t add value. If that fat can be trimmed, the rewards to companies and employees could potentially be quite large.

“They want to give one day back to every employee — 20% of their time back,” Townsend concluded.

Here’s the complete video analysis, part of SiliconANGLE’s and theCUBE’s coverage of the Citrix Synergy event. (* Disclosure: TheCUBE is a paid media partner for Citrix Synergy 2019. Neither Citrix Systems Inc., the sponsor for theCUBE’s event coverage, nor other sponsors have editorial control over content on theCUBE or SiliconANGLE.)

Photo: Citrix

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