ISG Solutions Continues to Improve Technical Support; Introduces ISGweb Client Resources Site

October 15, 2008

ROCKVILLE, Md., Oct. 15 /PRNewswire/ -- ISG Solutions announced that its new ISGweb Client Resources Site is now available to ISGweb clients. This portal provides an ongoing resource that allows clients to access documentation and extensive support resources, as well as to connect with other users to share ideas about how ISGweb can be used in their association. The ISGweb Client Resources Site offers:

Documentation - A comprehensive Administrator's Technical Reference Guide is available online, with information about how to configure options, explanations of common errors, frequently asked questions, and commonly used scripts.

Resource Libraries - Detailed technical guides, release notes, fact sheets, and product overviews are available. The list can be sorted by type of document or module to make finding the right information easier.

Live Site Walk-thrus Library - Screen shots uploaded by clients show how different associations are using ISGweb, and provide a forum for sharing solutions and accomplishments with others.

Client Contacts - Members of the Client Resources Site are asked to identify what modules and versions they are using, along with what components have been customized. This lets clients contact each other in reference to modules they have in common and exchange ideas.

Hands-on Training for Administrators - a meeting website provides a place for attendees of the upcoming training to meet ahead of time, discuss the planned agenda, and make suggestions. The next training is currently scheduled for October 15, 2008 from 1pm to 5pm in Washington, DC.

"This opens up a whole new realm of communication for ISGweb clients," said Beth Lilienstein, vice president of ISG Solutions. "We are empowering clients to help themselves to information they need, and providing a framework for them to share solutions with each other, to spark ideas they can take back to their own association so they can get even more out of ISGweb."

The ISGweb Client Resources Site is built with Microsoft Office SharePoint Server 2007. "Using SharePoint makes it easy for clients to find information, browse, dig deeper, and contribute," added Lilienstein. "Since ISGweb also takes advantage of SharePoint, it is a familiar interface for them, and it provides all the community and collaboration features we were looking for in this portal."

The ISGweb Client Resources Site is available now. Clients who are interested in obtaining a login to the site should contact Phil Varady at 301-519-3776 x148 or pvarady@isgsolutions.com

ISGweb for iMIS is a software suite of data-driven web modules for associations with an intuitive solution for members' interactive online activities, from e-commerce to collaboration, all powered by real-time integration to the iMIS association management software. The three core modules are required: Login Web Service & Create Account, View & Update Profile, and Administrator. eCommerce modules include Subscriptions, Donations, Dues Renewal, Chapter Dues Processing, Events Calendar, Meeting Setup & Registration, Membership Applications, and Product Catalog. SharePoint & iMIS modules include the Framework, Board Workspaces, Chapter Workspaces, Committee Workspaces, Meeting Attendee Workspaces, Meeting Planners Workspaces, and Speaker Workspaces. Other modules include Buyers Guide, Company Management, Find A Professional, Group Directory, Leadership Directory, Membership Directory, and Nominations and Voting.

About ISG Solutions

ISG Solutions develops, sells and supports software for associations. ISG's flagship product is ISGweb for iMIS, a suite of Web-based software modules that extends iMIS, allowing associations to take advantage of the information stored in their iMIS database to provide better service to members on their websites. ISG also implements and supports the iMIS association management software, and is one of the largest Authorized iMIS Solution Providers (AiSPs) in the world. More than 300 clients have chosen ISG as their technology partner. ISG Solutions is headquartered in Rockville, Maryland, and maintains a website at http://www.isgsolutions.com.

SOURCE ISG Solutions